KookyTwo Custom Order
If you have discussed a custom request or would like to discuss a bespoke or custom request with KookyTwo, we will ask you to use this listing and select the correct option.
When checking out, in the cart notes section please leave clear instructions/details as discussed with us regarding what we've agreed to do.
This item must only be added to cart after agreement from KookyTwo has been given.
SUMMERY FOR USE OF CUSTOM ORDER REQUEST:
+ Contact KookyTwo via Facebook Pages, Message us or contact us page with details of your request
+ KookyTwo will review request and respond within 24 hours
+ Agreement from KookyTwo is required before adding this listing to your basket
+ Please add full details of requirement to cart notes area
+ Once order is received KookyTwo will work on request as agreed
If you have discussed a custom request or would like to discuss a bespoke or custom request with KookyTwo, we will ask you to use this listing and select the correct option.
When checking out, in the cart notes section please leave clear instructions/details as discussed with us regarding what we've agreed to do.
This item must only be added to cart after agreement from KookyTwo has been given.
SUMMERY FOR USE OF CUSTOM ORDER REQUEST:
+ Contact KookyTwo via Facebook Pages, Message us or contact us page with details of your request
+ KookyTwo will review request and respond within 24 hours
+ Agreement from KookyTwo is required before adding this listing to your basket
+ Please add full details of requirement to cart notes area
+ Once order is received KookyTwo will work on request as agreed
If you need an order by a specific date, please get in touch to discuss.
Our jewellery is especially made to order, by hand in our Hampshire studios.
We begin to make your order the following business day (Monday to Friday, excluding Bank Holidays) after we receive it. We aim for orders to be dispatched within 2 to 5 business days from order date, during busy periods please allow up to 7 business days.
Should your jewellery suffer a breakage, we are committed to ensuring a satisfactory resolution is found.
The warranty does not cover accidental damage, breakage, tarnished items, general wear and tear, stretched items or lost and stolen items.
Please see here for details regarding returns, breakages, repairs or restringing of bracelets/rings. You may also contact us here.
Head to our Jewellery Care and Jewellery FAQs page for more advice.