Shipping Costs ADD ON - Shipping Upgrade

£1.50
£1.50
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Shipping Option: UK 1st Class
EXCHRTRN-1ST-STD
Quantity
- +

Please use this when you advised for a shipping upgrade on an open order.

This item must only be added to your order after agreement from KookyTwo has been given.

    SUMMARY FOR USE OF SPECIAL DELIVERY REQUEST:
    + Contact KookyTwo via Web Chat, Facebook Pages, Message us or contact us page with details of your request
    + KookyTwo will review request and respond within 24 hours
    + Agreement from KookyTwo is required before adding this listing to your basket

    Please use this when you advised for a shipping upgrade on an open order.

    This item must only be added to your order after agreement from KookyTwo has been given.

      SUMMARY FOR USE OF SPECIAL DELIVERY REQUEST:
      + Contact KookyTwo via Web Chat, Facebook Pages, Message us or contact us page with details of your request
      + KookyTwo will review request and respond within 24 hours
      + Agreement from KookyTwo is required before adding this listing to your basket

      Dispatch

      Our jewellery is especially made to order, by hand in our Hampshire studios.

      We begin to make your order the following business day after we receive it. We aim for orders to be dispatched within 3 to 5 business days from order date, during busy periods please allow up to 7 business days.

      Need an order urgently? Please message us to let us know when you need it by and we will do out absolute best to help!
      COVID-19 Business Update
      We are very much still open. Please see here for our latest in relation to Covid-19
      We send our items Worldwide. All items are sent via Royal Mail, from our UK studio.

      Delivery - UK Orders
      Once dispatched estimated delivery times apply from dispatch date, not from order date.
      All orders will be sent using 2nd Class Delivery, unless alternative shipping option has been selected at time of placing your order. Shipping upgrades for 1st Class or Signed For Delivery are available, please select at time of placing your order. (This does not speed up our dispatch timeframes).
      Delivery - Outside of UK Orders
      KookyTwo are not responsible for any additional postage/courier/overseas tax charges upon delivery, or customs delays which may occur (these could be for up to 45 working days).
      KookyTwo are not responsible for any delays once dispatched. We can only advise customers on the timescales given by Royal Mail.

      All KookyTwo pieces come with a 6 month warranty from the date of purchase. Should your jewellery suffer a breakage, we are committed to ensuring a satisfactory resolution is found. The warranty does not cover accidental damage or breakage. Please see here for details regarding returns, breakages, repairs or restringing of bracelets/rings. You may also contact us here.

      Head to our Jewellery Care and Jewellery FAQs page for more advice.

      It's important to remember we are all gorgeous and unique, and that different jewellery styles will hang differently on each of us. We have put together these mini guides, to help you find the right size of the style of jewellery you're trying to purchase, for you or if you are looking to buy a gift for someone.
      Necklace Size Guide Bracelet Size Guide Anklet Size Guide Ring Size Guide
      We hope this is helpful, and if after reading you're still unsure, please do get in touch with us here, as we would be more than happy to help you.
      We love to offer choice for self expression, and really hope you find something you'll love to wear or love to give.

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