UK Special Delivery ADD ON - Allow dispatch time
Need to receive a gift ASAP? Is your order urgent and you would like help? Please get in touch with us via chat and we will do everything we can to help you.
If we are able to help, we will ask you to add special delivery to your order so we can send to you using the quickest delivery option (UK only).
If selecting Special Delivery, this means we will give your order priority, with an upgraded processing time of 1-3 working days, please consider this time is in addition to shipping time.
Royal Mail Special Delivery service guarantees it will be delivered the next day (after we have dispatched it).
EXAMPLE:
Order Placed: MONDAY evening.
We may dispatch WEDNESDAY.
You will receive item the next day - THURSDAY.
This item must only be added to your order after agreement from KookyTwo has been given.
SUMMARY FOR USE OF SPECIAL DELIVERY REQUEST:
+ Contact KookyTwo via Web Chat, Facebook Pages, Message us or contact us page with details of your request
+ KookyTwo will review request and respond within 24 hours
+ Agreement from KookyTwo is required before adding this listing to your basket
+ Once order is received KookyTwo will work on request as agreed
Need to receive a gift ASAP? Is your order urgent and you would like help? Please get in touch with us via chat and we will do everything we can to help you.
If we are able to help, we will ask you to add special delivery to your order so we can send to you using the quickest delivery option (UK only).
If selecting Special Delivery, this means we will give your order priority, with an upgraded processing time of 1-3 working days, please consider this time is in addition to shipping time.
Royal Mail Special Delivery service guarantees it will be delivered the next day (after we have dispatched it).
EXAMPLE:
Order Placed: MONDAY evening.
We may dispatch WEDNESDAY.
You will receive item the next day - THURSDAY.
This item must only be added to your order after agreement from KookyTwo has been given.
SUMMARY FOR USE OF SPECIAL DELIVERY REQUEST:
+ Contact KookyTwo via Web Chat, Facebook Pages, Message us or contact us page with details of your request
+ KookyTwo will review request and respond within 24 hours
+ Agreement from KookyTwo is required before adding this listing to your basket
+ Once order is received KookyTwo will work on request as agreed
Our jewellery is especially made to order, by hand in our Hampshire studios.
We begin to make your order the following business day after we receive it. We aim for orders to be dispatched within 3 to 5 business days from order date, during busy periods please allow up to 7 business days.
All orders will be sent using 2nd Class Delivery, unless alternative shipping option has been selected at time of placing your order. Shipping upgrades for 1st Class or Signed For Delivery are available, please select at time of placing your order. (This does not speed up our dispatch timeframes).
All KookyTwo pieces come with a 6 month warranty from the date of purchase. Should your jewellery suffer a breakage, we are committed to ensuring a satisfactory resolution is found. The warranty does not cover accidental damage or breakage. Please see here for details regarding returns, breakages, repairs or restringing of bracelets/rings. You may also contact us here.
Head to our Jewellery Care and Jewellery FAQs page for more advice.
