UK Special Delivery - Allow dispatch time

Regular Price
£9.50
Sale Price
£9.50
Regular Price
Sold Out
Unit Price
per 
In stock, ready to ship
FREE Tracked Shipping on orders £40+

Need to receive a gift ASAP? Is your order urgent and you would like help? Please get in touch with us via chat and we will do everything we can to help you.

If we are able to help, we will ask you to use this link to add priority special delivery to your order so we can send to you using the quickest delivery option (UK only).

If selecting Special Delivery, this means we will give your order priority, with an upgraded processing time of 1-3 working days, please consider this time is in addition to shipping time.

Royal Mail Special Delivery service guarantees it will be delivered the next day (after we have dispatched it).

EXAMPLE:
Order placed MONDAY.
We dispatch by end of day WEDNESDAY. (We will confirm dispatch day when discussing your requirement)
You will receive item the next day - THURSDAY.

This item must only be added to your order after agreement from KookyTwo has been given.

    SUMMARY FOR USE OF SPECIAL DELIVERY REQUEST:
    + Contact KookyTwo via Web Chat, Facebook Pages, Message us or contact us page with details of your request
    KookyTwo will review request and respond within 24 hours
    + Agreement from KookyTwo is required before adding this listing to your basket
    + Once order is received KookyTwo will work on request as agreed

    SPECIALDEL
    Most of our jewellery is especially made to order, by hand in our Hampshire studios.
    All orders are shipped using Royal Mail TRACKED Services.

    If you are looking for a speedier dispatch time, you can select "1st Class Tracked" or "1st Class signed for" as shipping upgrades at checkout - these are classed as priority orders with quicker processing times of 1-3 business days (PLUS shipping time).

    Need an order urgently or by a specific date? Please get in touch via chat to discuss and we will do our absolute best to help!


    ORDER PROCESSING TIMES:
    • We process orders *Monday to Friday, excluding UK Bank Holidays.
    • Orders have a 1-3 day or 2-5 day processing time from order date, depending on postage option selected. During busy periods please allow up to 7 business days.
    • Royal Mail shipping times apply once order is processed and dispatched.
    • We begin to process your order on the next working day of receiving your order. (Excludes weekends and UK public holidays).
    • Most of our jewellery is made to order, and while working to the above timescales, we always aim to dispatch from our studio at the soonest opportunity.
    • Once your order has left our studio, we’ll send you an email to let you know.
    • Each order has a return to KookyTwo address should it not make it to you for any reason.
    • Express deliveries are subject to customer confirming availability to receive order on a specified day. KookyTwo will make contact on receipt of order.

    We ask you to double check all address info, we would hate to have to hold up delivery if we have not received all of the information needed.


    UK Orders:
    Order overs £40 qualify for FREE 2nd Class Tracked 48 Delivery, unless alternative shipping option has bee selected at time of placing your order. Other shipping upgrades are available, please select at time of placing your order.
    International Orders:
    If you are outside of the UK please shop with us via our Etsy shop here.

    KookyTwo are not responsible for any delays once dispatched. We can only advise customers on the timescales given by Royal Mail.

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