Kooky Rewards Loyalty Program - Terms & Conditions

Welcome to the Terms and Conditions relating to our Kooky Rewards Loyalty Program.

Scheme Launch Date: 1st April 2022
NOTE: Any orders before this time will not have accrued points.

The personal information collected from each customer will be used and disclosed by KookyTwo for the purpose of the Kooky Reward loyalty program, internal analysis for marketing purposes, and as otherwise permitted by KookyTwo’s Privacy Policy. By joining Kooky Rewards, you agree to be bound by KookyTwo’s Privacy Policy and Terms of Use. Please see KookyTwo Privacy Policy for further details.

KookyTwo may, alter, limit, or modify the Kooky Rewards program rules, regulations, benefits, eligibility for joining, or any other feature of the scheme. KookyTwo may terminate the scheme at any time at its sole discretion, without prior notice.

Kooky Points Terms:

  • For every £1 you spend on items from kookytwo.co.uk, you receive five Kooky Points.
  • Kooky points are only earned and spent online at kookytwo.co.uk
  • Kooky points may be redeemed for rewards to be determined by KookyTwo in its sole discretion.
  • Kooky points do not have a cash or monetary value, except when used to purchase jewellery.
  • Kooky points are non-transferable, may not be redeemed for cash and cannot be exchanged or sold for other monetary instrument.
  • Kooky points cannot be transferred between account holders.
  • We are unable to apply Kooky Points retrospectively to a customer account for any past orders.
  • Gift Vouchers or E-Gift Vouchers are excluded from the points reward scheme.
  • Kooky points will be earned by the recipient of the Gift Voucher or E-Gift Voucher, if logged into their account.
  • If any item for which you earned points is returned, the points earned in connection with that purchase will be deducted from your account.
  • Kooky points cannot be used to purchase from any of our stockists.
  • Kooky points cannot be used at sample sales.
  • Kooky points are not earned against shipping charges.


Rewards Terms:

  • If a Kooky Reward was used to place the order which is then returned we will reinstate your reward.
  • Rewards earned through the Kooky Rewards program and Refer A Friend scheme cannot be used alongside any other discount code and only one reward can be used per order.
  • Rewards cannot be used in conjunction with other offers, discount codes or Kooky Rewards. One code per order.


Refer a Friend Terms:

  • To qualify for the Refer A Friend reward, the referred friend must be a new customer to KookyTwo and have never placed an order with us, even as a guest customer.
  • The referral will be unsuccessful if for any reason KookyTwo believes the referral is dishonest, please note you cannot refer yourself.
  • KookyTwo reserves the right to refuse the issue of any reward to any Referred Friend or Referrer at any time and reserves the right to vary any and all elements of this offer at any time without notice.
  • With a successful referral the Referred Friend and Referrer will receive a £5.00 gift voucher to use towards their order, please note only one reward can be used per order and this can’t be used together with any other discount code or Kooky Reward, and each order must be a minimum order total of £25.00.
  • The Referred Friend must be a minimum age of 18.
  • Referral codes are not to be shared on Coupon websites or third party discount websites.

Kooky Reward FAQ’s:

Our Kooky Rewards FAQs can be found here.