Delivery - OLD - DNU
All UK orders over £20 are shipped for FREE with Royal Mail 2nd class delivery as standard. Orders over £65 are shipped for FREE with Royal Mail 1st class signed for delivery.
International orders have a standard delivery charge. Orders over £80 are shipped for FREE with Royal Mail tracked shipping.
STUDIO PROCESSING TIMES:1. All our jewellery is especially hand-made on receipt of order
2. Processing time is 1-3 working days, from the next working day after receipt of an order. (Excludes weekends and UK public holidays). With the addition of shipping timescales, please allow a possible 1-2 weeks from placing your order to when you receive your lovely jewellery.
3. While working to the above timescales, we always aim to dispatch from our studio, as soon as possible.
4. We process orders Monday to Friday, excluding UK Bank Holidays.
5. If you require an order urgently, please contact us here to discuss, and we will do our best to help.
6. Once your order has left our studio, we’ll send you an email to let you know.
7. Orders placed during sales or promotional periods will have a 5-7 day processing time.
2. Orders placed on weekends will begin their processing journey the following Monday.
3. Once your order has been processed, the item is dispatched and delivery times are outlined below.
1. Here are our prices for postage and estimated delivery times, once your order has been processed (Processing time: 1-3 working days).
2. Timescales are intended as a guide only, once your order leaves our studio, it's in the trusted hands of Royal Mail.
Basingstoke Area - Collection to be agreed with customer, based on production times. If selected in error by customer, default is 2nd class delivery.
|Standard 2nd Class (Under £20)||2-3 Working days||£1.00|
|Standard 2nd Class (Over £20)||2-3 working days||FREE|
|Standard 1st Class||1-2 working days||£1.50|
|Signed for 1st Class (Under £75)||1-2 working days||£2.00|
Signed for 1st Class (Over £75)
|1-2 Working days||FREE|
Express Weekday Delivery*
Saturday Express Delivery*
|Order before 12pm Friday||£10.95|
|Standard Delivery||3-7 working days||£4.00|
|Tracked & Signed for Delivery (Under £80)||3-7 working days||£8.00|
|Tracked & Signed for Delivery (Over £80)||3-7 working days||FREE|
Rest of World:
|Standard Delivery||4-16 working days||£5.00|
|Tracked & Signed for Delivery (Under £80)||4-16 working days||£9.00|
|Tracked & Signed for Delivery (Over £80)||4-16 working days||FREE|
INTERNATIONAL CUSTOMERS - PLEASE NOTE:1. Buyers are responsible for any customs charges and import duties/taxes that may apply. We are not responsible for delays due to customs.
2. Please check with your local custom’s office for more information. These charges are regulated by International law and are strictly enforced in some countries.
HELP! ORDER SHIPPED, BUT NOT YET RECEIVED:In the unlikely event an item does not arrive within the delivery timeframes, we'll do everything we can to help. Please contact us at the soonest opportunity.